Terms of service

These Terms of Service ("Terms") govern your use of the Lunour website, including all purchases made through it. By accessing or using our website, you confirm that you have read and agree to these Terms in full.

We reserve the right to update these Terms at any time. Continued use of the website after any changes constitutes your acceptance of the revised Terms.


About Us

This website is owned and operated by Lunour, a fashion brand based in Dubai, United Arab Emirates. When you place an order through our website, you are entering into a contract with Lunour directly.


Use of This Website

By browsing, registering, or purchasing on this website, you agree to use it lawfully and in accordance with these Terms. We reserve the right to:

  • Amend these Terms at any time without prior notice
  • Restrict or terminate access to any user account
  • Modify, suspend, or discontinue any part of the website at our discretion
  • Cancel or refuse orders at our discretion

Your Account

When you register on our website, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately if you suspect any unauthorised access to your account. We store your information solely to improve your experience with Lunour and will never sell it to third parties.


Intellectual Property

All content on this website — including the Lunour name, logo, photography, copy, design, and software — is the exclusive intellectual property of Lunour and is protected under applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content from this website without our prior written consent. Any product reviews or user-submitted content posted on this website remain the responsibility of the submitting user. By submitting content, you grant Lunour a non-exclusive licence to use, display, or remove it at our discretion.

We reserve the right to remove any user-submitted content that we deem inaccurate, offensive, or otherwise inappropriate.


Limitation of Liability

While we make every effort to ensure the accuracy of the information on our website, Lunour makes no warranties — express or implied — regarding the completeness, accuracy, or fitness for purpose of any content or product information displayed.

To the fullest extent permitted by applicable law, Lunour shall not be liable for:

  • Any loss of revenue, profit, or anticipated savings
  • Any loss of data or business opportunity
  • Any indirect, special, or consequential loss arising from your use of this website or any products purchased through it

Nothing in these Terms limits our liability for death, personal injury, or fraud resulting from our negligence.


Entire Agreement

These Terms constitute the entire agreement between you and Lunour with respect to your use of this website and supersede all prior communications, representations, or agreements.


Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of the UAE.


Waiver

Failure by Lunour to enforce any provision of these Terms at any time does not constitute a waiver of our right to do so at a later date.


Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.


Contact

For any questions regarding these Terms, reach us at hello@lunour.com or via WhatsApp.